Where to go next?!?

[Smorg]

Hi there - just after some advice.
For the past 2 years I have been working as a Field Engineer - basically, repairing PC,laptop,printers etc and this was the 1st IT job that I had. I was always a bit wary about it because I was classed as an agency worker with a temp contract. That didn't seem to be a problem as every day for the past 2 years I have been working.
The money as pretty good but it was always my intention to do this for a year/18 months and then try and get into a proper IT based job. This never happened, mainly down to the fact that I really enjoyed the job and laziness!
However, last week I was told that there was no more work and my service would no longer be required! Because I'm classed as an agency/contractor I have no say in this.
So, I have been trawling through the papers/internet job sites to see whats out there and it's not too pretty!
I do not have any formal IT qualifications - just the 2 years experience in hardware break/fix.
What chances to you guys think I have in even getting an 'entry' level job. Is helpdesk work classed as entry level?
Just really stuck as I loved the job I had but no idea what I should be looking for next...
Any ideas or suggestions of what I should be looking for?
Thanks guys

[Chopperchand]

Hi

From the experience you got (24 months) you should be able to get an entry level job on a helpdesk., I see you are currently studying for A+ which you should breeze with your experience so that is your first qualification, You might want to do N+ / MCDST, they can all be self studied

But as long as you are comfortable with XP and office applications you should be fine.

Try CWjobs.co.uk there are normally a lot of helpdesk roles and field engineer as well if you enjoyed that type of work.

Normally any job with 1st line/level helpdesk support is entry level, but I think you need to read the job spec as well; as the job titles can be misleading

Good luck

[Fastracksteve]

Jobsite is also very good. Keep your eyes open for similar roles to the one you have been doing if you enjoy it, I've seen a few myself over the last week or so. Best of luck!

[Smorg]

thanks for replying.

Yeah, just trawling through all the jobsites - a bit shocked that even for entry level roles they are asking for a hell of a lot of certs for not much money! Surprised!

[BosonMichael]

Not sure what the problem is... you've got 2 *years* of PC repair experience that most entry-level techs don't have! They'd kill to get experience like that! So, count your blessings, and send your CV out to several prospective employers. Your real-world experience will definitely be an asset.