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Computer Constant Reboot :(

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Old 14-Apr-2008, 09:28 AM
nXPLOSi nXPLOSi is offline
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Computer Constant Reboot :(

Hi All,

I've had a friend explain a problem she has to me, her computer is rebooting itself before it loads into windows. Problem is she needs coursework from it for Friday, and of course, doesnt have any backups or any kind. My first though is boot into safe mode, then try last known good, but from what I've read, both probably wont work, and alot of articles say its most likely a virus doing this.

Would connecting the drive to another PC as a slave cause problems, if it is a virus? Im a little lost in solutions to this one, its not in my "normal" line of work to say the least.

Cheers

 
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Old 14-Apr-2008, 09:47 AM
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NX - have you tried getting into safe mode?

Your post seems to assume it won't work and that it is a virus - never assume. Always try the basics first before jumping ahead.

I would certainly try and boot into safe mode or even see if you can get to the recovery consol first.


 
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Old 14-Apr-2008, 09:51 AM
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As an alternative to safe mode - try the boot menu entry that says 'dont reboot' so as to see any error messages.

Harry.

 
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Old 14-Apr-2008, 09:52 AM
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I agree with TimoftheC.

Always elimate all options before resorting to more drastic measures. If it were a virus i'd be against the idea of hooking it up to my own personal computer as it just isn't worth the risk, so if you do it, hook it up to a station with a HD you can afford to lose data from.

Rob.

 
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Old 14-Apr-2008, 10:22 AM
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Insert the operating system cd rom and select R for repair and then run chkdsk /p /r. I have used this on countless occassions and has worked

 
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Old 14-Apr-2008, 10:46 AM
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I had the same exact thing happen on the wife's machine a few months ago. Either the machine would reboot before XP loaded, or XP would load for maybe 2 minutes and it would reboot.

It turned out to be a faulty power supply. When I took the case sides off, it was EXTREMELY hot. After it cooled down I replaced it and it's been running great since.


 
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Old 14-Apr-2008, 11:47 AM
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I'd agree with TimoftheC and also onoski. Best to try things out rather than assume.

Another thing to think of... I had a similar situation recently, and it turned out to be a failed HD.

 
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Old 14-Apr-2008, 11:51 AM
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are there any beep codes? (does it beep more than once during POST)

Try safe mode

if safe mode doesn't work download a copy of memtest86 and run it.

try a multimeter on the PSU

if none of those work do what ononski says and run the repair utillity.


HND Bussiness Computing, GNVQ IT, NVQ 1 & 2 IT, A+
 
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Old 14-Apr-2008, 02:38 PM
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Quote:
Originally Posted by The_Geek View Post
I had the same exact thing happen on the wife's machine a few months ago. Either the machine would reboot before XP loaded, or XP would load for maybe 2 minutes and it would reboot.

It turned out to be a faulty power supply. When I took the case sides off, it was EXTREMELY hot. After it cooled down I replaced it and it's been running great since.

Yep, had that same exp too.


Don't walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me and just be my friend. (Old Irish Proverb)
 
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Old 14-Apr-2008, 03:07 PM
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Lots of things to consider then!!

Thanks guys, im popping over hers tonight to take a look so fingers crossed its nothing too serious...

*will report back*

 
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Old 14-Apr-2008, 03:19 PM
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Quote:
Originally Posted by onoski View Post
Insert the operating system cd rom and select R for repair and then run chkdsk /p /r. I have used this on countless occassions and has worked
Me too - me too! Except for the last 3 or 4 times i've used BART PE to run the chkdsk from!!


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Old 14-Apr-2008, 10:10 PM
nXPLOSi nXPLOSi is offline
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Right, so over I go, no XP disk, or key... great.

I took out the harddrive and added it as a slave to an old machine of mine, managed to grab all the required docs and everything else that needed backing up just incase. Problem is, without the CD or key, theres not alot I can do regarding any sort of repair or reinstall?

So, how much is win xp these days, i'll give her the bad news !

 
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Old 14-Apr-2008, 10:27 PM
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Quote:
Originally Posted by nXPLOSi View Post
Right, so over I go, no XP disk, or key... great.

I took out the harddrive and added it as a slave to an old machine of mine, managed to grab all the required docs and everything else that needed backing up just incase. Problem is, without the CD or key, theres not alot I can do regarding any sort of repair or reinstall?

So, how much is win xp these days, i'll give her the bad news !
No key on the PC case?


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Served proudly, US Army, 98C Intelligence Analyst, '89-'92
 
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Old 14-Apr-2008, 10:29 PM
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Old 15-Apr-2008, 12:26 AM
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Quote:
Originally Posted by nXPLOSi View Post
Right, so over I go, no XP disk, or key... great.

I took out the harddrive and added it as a slave to an old machine of mine, managed to grab all the required docs and everything else that needed backing up just incase. Problem is, without the CD or key, theres not alot I can do regarding any sort of repair or reinstall?

So, how much is win xp these days, i'll give her the bad news !
Is it a branded PC like HP or Compaq etc? If so, there may be a recovery partition on the hard drive and if you can run a system recovery (usually by pressing a function key during the boot up process) there's a good chance it wont ask for the product key.


"A child of five could understand this. Fetch me a child of five." <Groucho Marx>

Last edited by Bluerinse : 15-Apr-2008 at 12:27 AM.
 
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