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I have a BT HomeHub with a Desktop connected by ethernet and two notebooks (1 Dell and 1 Compaq)connected by wireless with both managed by Windows. The two notebooks have both been working fine since it was initially set up about 3 months ago.
For the last week or so the Compaq notebook has been unable to connect. During this time the desktop and Dell notebook have been working as normal.
When I view available networks on the Compaq it shows the BT HomeHub network with an excellent signal (all 5 bars solid green). It was initially set up to connect automatically however I now have to make the connection. When I press the connect command it asks for the 10 digit wireless key. When I enter this it tries to make the connection but cannot connect.
I've checked the properties with those on my Dell notebook and cannot see anything different.
I've tried it numerous times but cannot make a connection.
First, have you tried rebooting the HH? I found that I had to reboot my HH almost daily to allow a wireless connection, so it could be something like that.
Secondly, did you recently upgrade the problem machine to XP SP2? and if so, are you using WPA2 on the HH? If so, XPSP2 needs a patch to enable it to work with WPA2, so i suppose that could be the cause too.
"Im Nerdy in the extreme and whiter than sour cream"
Run in fear, the homehub is useless! I replaced mine with a Linksys because it kept locking up and not allowing any traffic to it when the load on it was high....
Run in fear, the homehub is useless! I replaced mine with a Linksys because it kept locking up and not allowing any traffic to it when the load on it was high....
Jack
”
A friend of mine has a home hub and he has been having the same problems. Jacks suggestion is a good one get another router and see if that frees up some of the problems.
A friend of mine has a home hub and he has been having the same problems. Jacks suggestion is a good one get another router and see if that frees up some of the problems.
”
No problems what so ever here using a Linksys AG241
Hi billw,
I've had exactly the same problem with a friends BT HH. The desktop pc would connect fine and so would my laptop, but the Sony Vaio laptop that they had just wouldn't connect to it. Tried changing the encryption level, removed encryption completely, removed and replaced the wireless card in the Sony, did a repair on XP, and then a complete reinstall and still it wouldn't connect. The solution in the end was to restore the BT HH back to factory settings and everything connects fine now.
Another possible issue is that your Compaq notebook is picking up a wireless network on the same channel, even if it has a lower signal it can still be disruptive. if this is the case you should change the channel to something at least a couple of channels away.
Another possible issue is that your Compaq notebook is picking up a wireless network on the same channel, even if it has a lower signal it can still be disruptive. if this is the case you should change the channel to something at least a couple of channels away.
”
To confirm this download a programme called "NetStumbler" - It's a scanning tool for wireless and it will show you all beacons within the area, what channel they are on and what protection they use.
Also, to help, if you do see someone elses beacon active on the same channel as yours change yours to a different one. This Link may help explain what to / why. I have bolded out the important bit being that in Wireless there are 3 "clean" channels, namely 1, 6 and 11 that don't overlap much and give the best results when installed near each other.
Quote:
“
Many wireless products in the U.S. ship with a default Wi-Fi channel of 6. If encountering interference from other devices within the home, consider changing the channel up or down to avoid it. Note that all Wi-Fi devices on the network must use the same channel.
Unlike television channels, some Wi-Fi channel numbers overlap with each other. Channel 1 uses the lowest frequency band and each subsequent channel increases the frequency slightly. Therefore, the further apart two channel numbers are, the less the degree of overlap and likelihood of interference. If encountering interference with a neighbor's WLAN, change to a distant channel. Both channels 1 and 11 do not overlap with the default channel 6; use one of these three channels for best results.
I would suggest you check if laptops, desktop and AP are all using same encryption type. your AP could be using WPA2, while laptops are on WPA. i used to have same at home.
"Love Your Neighbor As Yourself, but choose Your Neighbourhood...carefully"
To confirm this download a programme called "NetStumbler" - It's a scanning tool for wireless and it will show you all beacons within the area, what channel they are on and what protection they use.
Also, to help, if you do see someone elses beacon active on the same channel as yours change yours to a different one. This Link may help explain what to / why. I have bolded out the important bit being that in Wireless there are 3 "clean" channels, namely 1, 6 and 11 that don't overlap much and give the best results when installed near each other.
”
you probably won't need this software as most wireless scanners that come with your PC tell you which port a wireless network is on.
Also your post says pretty much exactly what mine does, granted with a little extra info.
hey the problem is not with the BT home hub, its with the computer which is not working wirelessly. The BT hH is prefect as other 2 computers are working fine wirelessly. To solve your problem kindly do these settings on the wireless computer on which the internet no working fine. On the non working wireless computer delete the old wireless profiles and then disable the firewall. Then try connecting again back to the BT HH's wireless network. Get the wireless computer closer to the BT HH. As i work in D-Link and these issue are some common problem what we take care of.
06-Mar-2008, 01:29 PM
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