Hi everyone, want to know more about Commsupport Network

[gift07]

Hello friends,

This is my 1st posting. I am glad to see a lot of people put a lot of valuable info on this forum. Thanks to cerForums for this facility.

I want to take a course in Cisco CCNA and after that CCNP and looking to get a good training provider. I read Commsupport Network's website and it seems quite good and comperative cheap as well. But I would like to know if any of you guys have any experience with commsupport. Your thoughts will be very much appreciated.

thanks.

[wizard]

Hi there and welcome to CF

How much IT experience do you have?

[UCHEEKYMONKEY]

Originally Posted by gift07

Hello friends,

This is my 1st posting. I am glad to see a lot of people put a lot of valuable info on this forum. Thanks to cerForums for this facility.

I want to take a course in Cisco CCNA and after that CCNP and looking to get a good training provider. I read Commsupport Network's website and it seems quite good and comperative cheap as well. But I would like to know if any of you guys have any experience with commsupport. Your thoughts will be very much appreciated.

thanks.

Hello and Welcome to CF.

I have not heard of Commsupport, but if you type the name under the search option on this forum you might find something. Alternative - you could go the self study route like a lot of the members here

[blackninja36]

Hi there,

I went on the CCNA course with commsupport in the summer and was very very disappointed.


Level of equipment was fine, but you had to supply our own laptop (which he told me a week before start).

Every 10 - 15 minutes he would answer his phone and we seemed to have a very lot of breaks, (Joe the owner/trainer was always going out for a cigarette or with his phone).

Room was flipping freezing, everyone complained.

Course promised a lot of break and fix, but it only happened once - at the end of the day.

And the last day was a waste as the IPSec lab would not even work - day wasted.

Mostly power point presentation.



My advise is to look up Chris Bryant at www.thebryantadvantage.com


You will not be disappointed, I promise you.

[greenbrucelee]

Originally Posted by blackninja36

Hi there,

I went on the CCNA course with commsupport in the summer and was very very disappointed.


Level of equipment was fine, but you had to supply our own laptop (which he told me a week before start).

Every 10 - 15 minutes he would answer his phone and we seemed to have a very lot of breaks, (Joe the owner/trainer was always going out for a cigarette or with his phone).

Room was flipping freezing, everyone complained.

Course promised a lot of break and fix, but it only happened once - at the end of the day.

And the last day was a waste as the IPSec lab would not even work - day wasted.

Mostly power point presentation.



My advise is to look up Chris Bryant at www.thebryantadvantage.com


You will not be disappointed, I promise you.

He looks weird, how much does this bloke charge I bet its a rip off, and this sounds like spam.

[GiddyG]

Originally Posted by greenbrucelee

He looks weird, how much does this bloke charge I bet its a rip off, and this sounds like spam.

$67 if you buy it today GBL!! Quick! don't be late... you can learn how to be a CCNA for less than the cost of an MS exam.

[greenbrucelee]

Originally Posted by GiddyG

$67 if you buy it today GBL!! Quick! don't be late... you can learn how to be a CCNA for less than the cost of an MS exam.

ahhh sh*t can't find the credit card god damm it

[blackninja36]

Originally Posted by greenbrucelee

ahhh sh*t can't find the credit card god damm it

It's not a scam, go to TechExams.Net Forum and ask them in there about the course, (it's my usual forum).

Or just do a little research!

How can this be spam if I am offering my opinions on 2 courses that I have spent my money on.

1 good 1 bad!!!

Wasn't this the point of forums, or and the title of this thread!!!!!

[GiddyG]

Originally Posted by blackninja36

It's not a scam, go to TechExams.Net Forum and ask them in there about the course, (it's my usual forum).

Or just do a little research!

How can this be spam if I am offering my opinions on 2 courses that I have spent my money on.

1 good 1 bad!!!

Wasn't this the point of forums, or and the title of this thread!!!!!

I agree... good techies always do research... and I did.

You haven't even introduced yourself in the New Members area... that's bad manners in my book...

You launched into a thread, telling us how that we "will not be disappointed, I promise you"... if anything sounded like a sales pitch, the that was it... and you told us the same thing in another thread...

So... if you were me, and you were looking at a couple of posts from someone just popping onto your forum who hadn't even introduced themselves, what would your initial reaction be?

Happy to start again... post your intro on the New Members Area and tell us a bit about yourself.

GiddyG

[greenbrucelee]

Originally Posted by GiddyG

I agree... good techies always do research... and I did.

You haven't even introduced yourself in the New Members area... that's bad manners in my book...

You launched into a thread, telling us how that we "will not be disappointed, I promise you"... if anything sounded like a sales pitch, the that was it... and you told us the same thing in another thread...

So... if you were me, and you were looking at a couple of posts from someone just popping onto your forum who hadn't even introduced themselves, what would your initial reaction be?

Happy to start again... post your intro on the New Members Area and let us a bit about yourself.

GiddyG

exactly

[Ropenfold]

Originally Posted by greenbrucelee

He looks weird, how much does this bloke charge I bet its a rip off, and this sounds like spam.

Yeah the bloke looks a little weird, although I'd sign up if the women on the right was a tutor!!

[Becki]

Heya and Welcome to CF!

Becki x

[cisco lab rat]

Hello Everyone

I have read the comments about commsupport.

As the owner and senior instructor at commsupport I was disappointed to read that a certain student was not happy, I always make it a point to ask on regular basis during the course if everything is OK, are we making sense?, do we need to cover material again?, objections should be raised then during the course, so that we can look into them, complaining 6 months after does not benefit either party.

We run break fixes on a regular basis, after almost every lab, but we can't continue break / fix if the student finishes the lab late and we have to move on, we are limited in time.

I will admit that my phone did ring during the course, that has been dealt with now, last year I was running the outfit single handed, and had to answer the phone once in a while but more often than not I ignored it, we now have admin staff that take the calls. Commsupport in the summer was only 6 months old and was going through growing pains and I was trying to get the formula right, sometimes it was not quite right but now the company has settle into a steady routine, we have 4 instructors and admin staff at Commsupport, so not more running around and answering phones.

During the summer it could not have been freezing, the room was if anything hot rather than "freezing", the IPSEC lab is optional, plus we did not start running practical IPSEC labs until October 2007. IPSEC practical is an additional subject not required as part of the CCNA, if the LAB did not work it is not due to the kit.

Laptops are required to be supplied by the student, this is made clear when students book onto the course, at the price we charge one has to be realistic at what we are going to provide in terms of computers for the student. We also had back in the summer 4 laptops that we kept for instances were the student did not have their own machine.

We do take regular breaks, every 45mins, we rather do this than teach 4 hours straight.

The student that had the issues had the chance to raise his objections during the time on the course and they would have been addressed. I can only apologise if his experience was not what he expected and would invite him back onto the course at for free if he contacts us, I can't say fairer than that.

During the one year that we have been established we have had over 300 students pass through our doors and have only had "one" official complaint regarding the course and that person came forward also after the course and we got him back on the course.

We offer potential students the oppertunity to attend the classes before they book for a trail lesson, they can stay all day, this the point were they decide if we are good enough.

We have recently added the offer of "free one day" courses at the moment so that potential students can make up their minds if we are the right outfit for them.

Once again I invite the student that had the issues to come forward to offer him a free place on the course.

Many thanks

Joe

[greenbrucelee]

Originally Posted by cisco lab rat

Hello Everyone

I have read the comments about commsupport.

As the owner and senior instructor at commsupport I was disappointed to read that a certain student was not happy, I always make it a point to ask on regular basis during the course if everything is OK, are we making sense?, do we need to cover material again?, objections should be raised then during the course, so that we can look into them, complaining 6 months after does not benefit either party.

We run break fixes on a regular basis, after almost every lab, but we can't continue break / fix if the student finishes the lab late and we have to move on, we are limited in time.

I will admit that my phone did ring during the course, that has been dealt with now, last year I was running the outfit single handed, and had to answer the phone once in a while but more often than not I ignored it, we now have admin staff that take the calls. Commsupport in the summer was only 6 months old and was going through growing pains and I was trying to get the formula right, sometimes it was not quite right but now the company has settle into a steady routine, we have 4 instructors and admin staff at Commsupport, so not more running around and answering phones.

During the summer it could not have been freezing, the room was if anything hot rather than "freezing", the IPSEC lab is optional, plus we did not start running practical IPSEC labs until October 2007. IPSEC practical is an additional subject not required as part of the CCNA, if the LAB did not work it is not due to the kit.

Laptops are required to be supplied by the student, this is made clear when students book onto the course, at the price we charge one has to be realistic at what we are going to provide in terms of computers for the student. We also had back in the summer 4 laptops that we kept for instances were the student did not have their own machine.

We do take regular breaks, every 45mins, we rather do this than teach 4 hours straight.

The student that had the issues had the chance to raise his objections during the time on the course and they would have been addressed. I can only apologise if his experience was not what he expected and would invite him back onto the course at for free if he contacts us, I can't say fairer than that.

During the one year that we have been established we have had over 300 students pass through our doors and have only had "one" official complaint regarding the course and that person came forward also after the course and we got him back on the course.

We offer potential students the oppertunity to attend the classes before they book for a trail lesson, they can stay all day, this the point were they decide if we are good enough.

We have recently added the offer of "free one day" courses at the moment so that potential students can make up their minds if we are the right outfit for them.

Once again I invite the student that had the issues to come forward to offer him a free place on the course.

Many thanks

Joe

Hi Welcome Joe

I'd like to know wether you tell prospective students studying for the CCNA that they should have working experience of Cisco in a job berfore attempting the exams as this can be a let down when someone has no experience and goes for a job expecting to given free reign over the network because they have the cert.

We have had so many people join CF saying I've got my CCNA or MCSE but no experience and no one will give me a job. There is a simple reason for this, if you do tell your students this then good on you but if you don't then you could be letting them believe something they shouldn't.

[GiddyG]

Originally Posted by greenbrucelee

Hi Welcome Joe

I'd like to know wether you tell prospective students studying for the CCNA that they should have working experience of Cisco in a job berfore attempting the exams as this can be a let down when someone has no experience and goes for a job expecting to given free reign over the network because they have the cert.

We have had so many people join CF saying I've got my CCNA or MCSE but no experience and no one will give me a job. There is a simple reason for this, if you do tell your students this then good on you but if you don't then you could be letting them believe something they shouldn't.

Good points, well made GBL...

Joe, you mention that you let possible pupils sit in for free so they know if you're good enough; however, do you test them or check them to make sure that their knowledge is sufficient to allow them to complete the course and get that 'all important' certification? If you don't, and you let them on a course, then that surely gives them false expectations.

Oh, and feel free to introduce yourself in the New Members Area...