Quick question

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what is the most common requests that come through to line 1? and what should I be brushing up on over the next week? I know the NHS in my area run only on windows xp and server 2k3

thanks lads

Leo

 

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Password resets
Turning off CAPS-LOCK
Plugging stuff into power sockets (...yep)
Reinstalls/Repairs of Office suites
Macro Security Rubbish
Making the coffee

It'll be varied

Qs

 

Most common question I get is 'whys my computer the only one thats always breaking?' 2 possible responses exist for this:

1. Its not only you and its not always
2. I don't know, lets try and find the common link shall we?

seriously though, questions will be many and varied and still the winner for me is one of the old managers here ringing up to ask how to turn his screen back the right way up....