print spooler service!

[Sparky]

Originally Posted by brizzoluk

yes that was my last resort to do a system restore, i would have liked to have got to the bottom of the problem tho.
Thanks for all the replies people im gonna do a system restore to hopefully sort it out.

Let us know how it goes mate.

[Mr.Cheeks]

system restore seems a bit harsh for this!

[brizzoluk]

ok system restore done and the software is gone, but im still getting the error on the spooler (failed to read description. Error code 2)
I have tried googling this error but all the answers seem to do with printer problems when my printer is doing fine!

[ben_westbrom]

At work if we get this (i know it relates to printers) we just remove the print drivers and reinstall them. May be worth a try?

[ThomasMc]

You could try cleanspl.exe from the Server 2003 resource kit although i would urge caution with this tool

It deletes all print jobs, printers, printer drivers, and spool files on a specified local

have a mess about with the tool in a vm before attempting to run in on the effected machine, be carefull not to remove USB or TCP/IP registry values

[Raffaz]

Have you tried this?

http://www.ehow.com/how_4920100_vist...-starting.html

[brizzoluk]

Hi thanks for the replies.
I didnt like the sound of the cleanspl.exe and i have no idea about vm,s at the mo so i have gone with the link posted by Raffaz (thanx)

Step 1 First, click Start, then right click Computer and select Manage, then click Device Manager, and then click View and then click Show Hidden Devices.

Step 2 Select System Devices and then uninstall both the UMBus Enumerator as well as the UMBus Root Bus Enumerator.

Step 3 Reboot and then click Start, then Control Panel and select Add Hardware.

Step 4 Now select Install the Hardware Manually and click on "Show All Devices" to add the UMBus Enumerator and the UMBus Root Bus Enumerator.

Step 5 Reboot and then install your printer.


I have got to step 4 and clicked show all devices but i cant find the UMBus Enumerator etc to install them?

EDIT...
Ok i found them and installed them but unfortunately its made no difference to the error!

[Mr.Cheeks]

repair / reinstall the os.

[Boycie]

have you tried "printmanagment.msc" from the start menu? I had agro on-site somewhere last week and discovered this. I believe the person had done exactly what has happened to you; the printer was plugged in before the vendors software. Use this to remove everything relating to the printer in question. Re-boot (with the device un-plugged), install the manaufacturers software and then plug it in.

fingers crossed!

[brizzoluk]

Originally Posted by Boyce

have you tried "printmanagment.msc" from the start menu? I had agro on-site somewhere last week and discovered this. I believe the person had done exactly what has happened to you; the printer was plugged in before the vendors software. Use this to remove everything relating to the printer in question. Re-boot (with the device un-plugged), install the manaufacturers software and then plug it in.

fingers crossed!

Does it matter that this is for a scanner not printer?
What i dont understand is, if there was a problem with the spooler then in my understanding the printer wouldnt work.
I have never had a problem with my printer and this error only came about after problems installing a scanner (which is installed and working now) so what exactly does the spooler do?

[Raffaz]

Originally Posted by brizzoluk

Does it matter that this is for a scanner not printer?
What i dont understand is, if there was a problem with the spooler then in my understanding the printer wouldnt work.
I have never had a problem with my printer and this error only came about after problems installing a scanner (which is installed and working now) so what exactly does the spooler do?

Spooler is a place on the hard drive where the "print job" (your document) is put so the program can continue other functions. The spooler will then send the document to the printer you selected, through the driver you installed.

[brizzoluk]

So if the spooler isnt working surely the printer wouldnt be able to print the document?

[ThomasMc]

Whats the make and model of your printer? Does your printer still print? if yes the goto run->services.msc and look through the services, do you seen any other Spooler Services?

[Raffaz]

You would think that wouldnt you

[Sparky]

Are there any files in the following directory?

C:\Windows\System32\Spool\Printers