Braodband deals

[twizzle]

Ok, I've just obtained my MAC from my current ISP freedom 2 Surf. I've decided to change from them as thier service is getting slowly worse. Keep getting net disconnections 6 or 7 times a day (though it usually reconnects within 30 secs). Every time i've called to report a fault, they tell me alls ok so must be my extension cable, then all of a sudden no moer drop outs for a few weeks. After maybe a month i get dropouts again. So decided to move. (a pity really as the woman i spoke to on sales to obtain my MAC was really pleasent, even wishing my to have an enjoyable day, and apologetic for the drop outs!)

So what i want to know form you guys is, who in your opiion is the better ISP (in th UK), What i'm after is an 8meg service, with unlimited uncappped downloads, pref static IP, uses a router not modem and isnt too expensive.

I've looked at BT, Orange and Sky, but what would you recommend?

[greenbrucelee]

I am going to change to sky after my AOL BB subscription runs out, I would do it now but there'll be a fee and I'm not paying a fee to crappy AOL.

Sky BB is supposed to be good.

[NightWalker]

Originally Posted by twizzle

Ok, I've just obtained my MAC from my current ISP freedom 2 Surf. I've decided to change from them as thier service is getting slowly worse. Keep getting net disconnections 6 or 7 times a day (though it usually reconnects within 30 secs). Every time i've called to report a fault, they tell me alls ok so must be my extension cable, then all of a sudden no moer drop outs for a few weeks. After maybe a month i get dropouts again. So decided to move. (a pity really as the woman i spoke to on sales to obtain my MAC was really pleasent, even wishing my to have an enjoyable day, and apologetic for the drop outs!)

So what i want to know form you guys is, who in your opiion is the better ISP (in th UK), What i'm after is an 8meg service, with unlimited uncappped downloads, pref static IP, uses a router not modem and isnt too expensive.

I've looked at BT, Orange and Sky, but what would you recommend?

Try Eclipse Internet. The service is ok, not many problems. Free static IP if you want it, only download limit is during peak hours. Off peak no limits.

[NightWalker]

Originally Posted by greenbrucelee

I am going to change to sky after my AOL BB subscription runs out, I would do it now but there'll be a fee and I'm not paying a fee to crappy AOL.

Sky BB is supposed to be good.

AOL

[twizzle]

I should also mention i'm looking for an ISP that can also provide a phone package with the broadband.

Sky looks ok but they charge and extorsionate setup charge as and existing Sky TV customer.

Eclipse is looking good. How have you found thier service so far Nightwalker? and which package are you using?

[greenbrucelee]

Originally Posted by twizzle

Sky looks ok but they charge and extorsionate setup charge as and existing Sky TV customer.

I was told it was free if you are an existing Sky customer.

[twizzle]

Its free if you take the Sky braodband max is not :-

Standard set-up for existing customers: Standard set up is £60 for existing customers taking any Sky box and combination of Sky products, or £0-60 for existing customers taking Sky Broadband alone (Base - £60/Mid or Connect - £30/Max - £0).


Small print from thier site. Same as Sky HD, i was told that to get it would be £250 fro the box and £60 installation fee as and existing customer. And if i bought the box elsewhere it would still be £60 as that was to cover the gaurntee of the box!! So is it an installation fee or a gurantee fee?

[NightWalker]

Originally Posted by twizzle

I should also mention i'm looking for an ISP that can also provide a phone package with the broadband.

Sky looks ok but they charge and extorsionate setup charge as and existing Sky TV customer.

Eclipse is looking good. How have you found thier service so far Nightwalker? and which package are you using?

I am on the Evolution Option 1 package. I only have broadband with them, not phone. You can switch between static and dynamic IP by logging in to their website, the peak usage cap is 20GB (between 6pm and midnight I think) a month, no cap off peak. Maybe once a month I don’t get a very good connection and have to switch my router off for 20 minutes, but overall its pretty good for the money. The speed can fluctuate a bit, but I think that’s more to do with BT than Eclipse.

[greenbrucelee]

Originally Posted by twizzle

Its free if you take the Sky braodband max is not :-

Standard set-up for existing customers: Standard set up is £60 for existing customers taking any Sky box and combination of Sky products, or £0-60 for existing customers taking Sky Broadband alone (Base - £60/Mid or Connect - £30/Max - £0).


Small print from thier site. Same as Sky HD, i was told that to get it would be £250 fro the box and £60 installation fee as and existing customer. And if i bought the box elsewhere it would still be £60 as that was to cover the gaurntee of the box!! So is it an installation fee or a gurantee fee?

Sounds like a rip off.