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Accessing IMAP

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Old 19-Jun-2007, 01:08 PM
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Accessing IMAP

Hello,

This is probably pretty straight forward, but it has me puzzled.

I have setup an IMAP server on Exchange and it works fine within a local environment on private IP's.

I can't seem to access the IMAP server from the outside world though. I have tried using the public IP of the mail server in the IMAP client but it doesn't seem to work.

I also noticed that I can only assign private IP's to the server in the system manager. Is this the norm??

Could someone point me in the right direction please!

Muchos gracias


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Old 19-Jun-2007, 01:32 PM
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Sorry, I forgot to add that I have tried using imap4.domain for the IMAP4 server name and it still doesn't connect.

smtp.domain does seem to work though?


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Old 19-Jun-2007, 03:21 PM
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Have you forwarded the IMAP ports on your firewall (143 or 993 for secure imap) to the mail server?


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Old 20-Jun-2007, 06:40 AM
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The firewall is managed remotely so I can't say for sure. I have tried to telnet the mail server on port 143 and the connection times out so I guess the port is closed.

I shall have a word with the firewall dudes and check the status of the port.

Thank you


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Old 20-Jun-2007, 09:32 AM
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Ok, firewall port 143 has been opened. I can receive IMAP mail using the public IP of the mail server.

I can't seem to receive email if I use imap4.domain.com as the server name though. Do I need a DNS entry for this to work?

Cheers


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Old 20-Jun-2007, 09:40 AM
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yea you will need a DNS entry to access the server by name, that's if you are trying to access the server from the internet (not intranet).


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Old 21-Jun-2007, 05:09 AM
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yea you will need a DNS entry to access the server by name, that's if you are trying to access the server from the internet (not intranet).
Yep I have been following this thread..and I think thats the key point...


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Old 21-Jun-2007, 06:14 AM
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Righty ho, I have added a DNS entry for imap4.domain.com that points to our mail server's public IP and I am now able to retrieve IMAP email from the internet. Hoorah!

Thanks for your help AJ


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Old 21-Jun-2007, 07:41 AM
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No problem mate, glad I could help


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